Service Users - Cheswold Park Hospital Cheswold Park Hospital

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Service Users

In order to allow Patients within Cheswold Park Hospital to have input and real influence over the development of the service there is a Patients Council. This consists of service user representatives from each of the Wards and two members of staff. One from nursing and one from Social Work. Other members of staff are on occasions invited to attend the Council in order to address specific issues and staff members also request to come to the Council in order to present developments, gain feedback on current or proposed service practice etc.

The Council meets regularly every month and on other occasions for extra-ordinary meetings as required. It is usually reasonably well attended and on occasions has some constructive and lively debate. The council was part of the Yorkshire and Humberside Region Service User project for several years.  Currently patients from Cheswold Park Hospital take part in the Northern Region Involvement and Development Meetings as well as Yorkshire and Humberside local meetings to contribute to various projects that are starting this year to improve patient experience in secure settings.

Patient representatives from the wards attend community meetings on their own wards in order to be able to raise any issues that cannot be resolved at Ward Level and feedback to their wards what the Patients Council is doing.

Recent issues that are or have been considered by the Council include; how patients can make purchases for themselves from external suppliers, food and catering, the impact of recent changes in the service specification of the wards and resolving issues around that, smoking arrangements, patients being able to access take away food outlets, comic relief activities and the provision of safe storage areas in patients bedrooms.