Referrals - Cheswold Park Hospital Cheswold Park Hospital

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Referrals

We are proud to work with NHS England and Commissioners across the whole of the UK including Northern Ireland. By investing in our relationships we have become a trusted, unique resource. At Cheswold Park Hospital, we understand that making an easy and effortless referral makes all the difference for our customers and their service users. Our referral process is simple and accessible, ensuring the best level of care reaches your patients as quickly and effectively as possible.

Our Admissions & Contracts Officer, Vanessa, is trained to handle your referral or any questions you have speedily, directing you to the right person at Cheswold Park Hospital if required. We are committed to continuously improving our practice, so if you have any feedback on our referral process, we are waiting to hear it. Please contact her on 01302 762875 or 07901 506576(m).

Referral Process

Our primary aim is to make the referral process as simple and streamlined as possible for you. To start the process simply contact our Admissions & Contracts Officer, Vanessa via telephone or e-mail using our contact us on-line form and she will begin the next stages of arranging for your patient to receive an assessment by one of our expert clinicians. In addition, if you have any additional information that will assist our clinicians in their assessment, this would assist the process, such as:

  • Admission summary
  • Psychiatric reports
  • Discharge summaries from previous hospitals
  • Copies of other assessments done by referrers
  • Court reports
  • Record of previous convictions (if applicable)
  • Risk assessments
  • Latest MHRT report
  • Information on Funding Authority/ies

Any additional information should be sent to the Admissions & Contracts Officer by email, fax (safe haven) or post. Our referral process is as follows:

  1. Screening of all referrals is completed by the Responsible Clinician and clinical team against the relevant admission criteria. Contact is made with family (where applicable), carers and Social Worker.
  2. If your patient is deemed suitable for assessment, we will liaise with the appropriate Funding Authority for confirmation that they are happy for this assessment to go ahead, and then we will liaise with you regarding a suitable time to assess. In order to limit delay in the referral process, please ensure that the details of the Funding Authority are provided with the referral form if possible.
  3. Upon clinical acceptance, our Admissions Manager will organise initial funding and liaise with you regarding Mental Health Act issues, if required. An initial care plan and risk assessment is completed prior to admission, including allocation of Keyworker and Named Nurse. This includes any special nursing requirements.
  4. When a bed is available, preparation for admission will usually take 2-3 weeks, but same day admission can take place if there is an emergency situation.
  5. The Risk Assessment is reviewed within the first 4 weeks of admission. Our Admissions Manager will be available to offer you help, if you require it during the referral procedure.